Please review our policy/procedure changes related to COVID-19:
1. CURBSIDE DROP-OFF AND PICK-UP
When you arrive for drop-off or pick-up, you will now need to call or text (443-739-4496) to let us know your arrival. You will receive a response letting you know someone is on their way out. Please wait by your car with your pup on leash and their belongings ready to go.
Be sure to review your invoice for boarding or daycare location. This is important as we opened our second location July 2020. Curbside instructions will also be detailed in the invoice.
If you forget your phone, please ring the doorbell and wait by your car.
2. FACE MASKS AND SOCIAL DISTANCING
All clients/persons present at drop-off, pick-up, or meet and greets MUST where a facial mask or covering, excluding young children. Please maintain social distancing as best you can at all times. We have hand sanitizer available on request.
3. MEET AND GREETS
Meetings will take place outdoors rain, shine, heat or cold until further notice. Kindly dress for outdoor weather. We are a home-based business and are limiting indoor access to all clients at this time. We are happy to send photos of our space! Photos are also available in our Gallery.
4. BEHAVIORAL CHANGES
After many months of isolation home with your pup, he/she may have initial anxieties as they adjust back to our environment. They may exhibit new behaviors previously unseen. We will be as transparent as possible with any new behaviors, and do the best we can to ensure a smooth transition.
All payments should be made directly through online invoicing.
All procedures, instructions, and daycare or boarding location will also be detailed in your invoice prior to your reservation.